Online-Social Counselling

Online-Social Counselling

Via our online counselling service, you can send encrypted messages and files to the social counselling team and receive written counselling. We use the Aygonet software for this. Your data is protected. We treat your concerns confidentially. If you wish, you can stay anynom.

Contact

Social Counselling

Tel (06151) 16298-60 and -59

Info on the current consultation

Registration

For a new registration, please click on NEW.

A new browser window will open in which you can enter your user name and password.

Login

If you have already registered, click here to LOGIN.

A new browser window will open in which you can enter your user name and password.

Steps to online counselling:

  • First of all, an initial registration is necessary. To do this, please choose a user name and a password.
  • Keep your user name and password safe, as both are required for each login.
  • Providing an e-mail address is optional. If you enter an e-mail address, you will receive an automatic notification e-mail when your advisor has replied to you - not the actual reply.
  • The "Forgotten password" function only works with an e-mail address. If no e-mail address is entered and a password is lost, we have to legitimise you as the account holder. To do this, please send an e-mail to sozialberatung@stwda.de.

 

Attention:

regular e-mail messages are not encrypted. Consultation enquiries and content that reach us by this means can therefore not be answered!

 

In addition to online counselling, we are also available by phone, video and (as soon as possible) in person.