{"id":24740,"date":"2018-09-11T10:45:20","date_gmt":"2018-09-11T08:45:20","guid":{"rendered":"http:\/\/studierendenwerkdarmstadt.de\/accomodation-service\/faq\/"},"modified":"2024-01-11T15:24:47","modified_gmt":"2024-01-11T14:24:47","slug":"faq","status":"publish","type":"page","link":"https:\/\/studierendenwerkdarmstadt.de\/en\/accomodation-service\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"

Frequently Asked Questions<\/h3>
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Application<\/strong><\/h5><\/h3>\n
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How and when can I apply for a place in a dormitory?\"\"<\/a><\/div>\n\t\t\t
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You can apply online at any time.\u00a0https:\/\/studierendenwerkdarmstadt.de\/wohnservice\/online-bewerbung\/<\/strong><\/a>\u00a0<\/u><\/p>\n

Before you complete the application form, please check our website for information about our\u00a0dormitories and rental prices<\/strong><\/a>.<\/strong> After we receive your application, you will receive an e-mail from us every four weeks in which you must confirm your further interest within seven days.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Can I apply without a letter of admission\/enrolment?\"\"<\/a><\/div>\n\t\t\t
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Yes. You can also apply in advance. You will have to present your notice of enrolment or student ID card upon signing the contract at the latest.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Who is allowed to live with us?\"\"<\/a><\/div>\n\t\t\t
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All students enrolled at the following universities are basically allowed to live here:<\/p>\n

Technische Universit\u00e4t Darmstadt<\/p>\n

Darmstadt University of Applied Sciences<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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I am a programme student, what do I need to consider?\"\"<\/a><\/div>\n\t\t\t
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First get in touch with your contact person at your university and ask whether a room has been reserved for you. If not, then you can apply to us.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Can I change my application later?\"\"<\/a><\/div>\n\t\t\t
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The type of accommodation cannot be changed. Changes can only be made to the move-in date and the upper rent limit. \u00a0If you would like to apply for a different dormitory, you will have to submit a new application. Your old application will be cancelled.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Can I look for a flatmate myself?\"\"<\/a><\/div>\n\t\t\t
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No, the rooms are only allocated by our housing service.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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How are the shared-flat allocated?\"\"<\/a><\/div>\n\t\t\t
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When deciding on the allocation of available accommodation, race, ethnic origin, gender, religion or ideology, disability, age or sexual identity of the applicant are not taken into consideration. In the case of shared apartments, mixed-gender occupancy is possible.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Are there rooms for students with disabilities?\"\"<\/a><\/div>\n\t\t\t
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We have a number of \"barrier-free\" rooms. If you need a room with special facilities, please contact our accommodation service directly.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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What kind of flats for families do we have? \"\"<\/a><\/div>\n\t\t\t
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We offer special accommodation for single parents and couples with child(ren), married couples, in family flats in our dormitory \"Karlshof<\/a>\" residence.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Can I visit the room in advance?\"\"<\/a><\/div>\n\t\t\t
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We are not able to organise viewings with interested tenants as our rooms and flats are always occupied. You can find detailed descriptions and pictures of the dormitories on our website. You can visit the dorm on your own initiative by ringing the doorbell and asking the students living there for a quick tour.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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What are the room facilities like?\"\"<\/a><\/div>\n\t\t\t
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Usually the rooms or flats are furnished as follows:<\/strong><\/p>\n

Bed, wardrobe, desk, shelf and chair. Fridges and cooking facilities are available in the kitchens.<\/p>\n

The following items are not part of the basic equipment and must be brought along: Pots, crockery, bed linen, small electrical appliances such as: Microwave, kettle, coffee machine etc.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Do the rooms\/flats have internet access?\"\"<\/a><\/div>\n\t\t\t
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Our student residences have an Internet connection.\u00a0 You will receive information about the Internet connection when you move in or in the download area.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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How much are the rents and what is included in the total price?\"\"<\/a><\/div>\n\t\t\t
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The approximate monthly rent for a room is \u20ac395.00.<\/p>\n

The total rent is made up of the basic rent and the running costs. The basic rent varies according to the size of the room, the facilities in the dormitories and the type of accommodation. The running costs mainly includes water, heating, waste disposal and in many dorms, electricity (see our website).<\/p>\n

The broadcasting fee is not included in the rent.<\/p>\n

The use of the washing machine and tumble dryer in our laundry rooms must be paid for separately (cashless) on site.<\/p>\n

You can rent a car\/motorbike parking space, if available. You will need to make a separate contract with us.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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What happens if I do not accept- or reject an offer?\"\"<\/a><\/div>\n\t\t\t
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Your application and all personal data will be deleted. You will have to reapply if you are still interested.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Do I have to pay a deposit?\"\"<\/a><\/div>\n\t\t\t
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Yes. The security deposit is three basic rents.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t<\/div><\/div><\/div>

Moving in<\/strong><\/h5><\/h3>\n
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Can I move into my room before the start of the contract?\"\"<\/a><\/div>\n\t\t\t
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No, that will be not possible.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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When do I sign my tenancy agreement?\"\"<\/a><\/div>\n\t\t\t
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You sign the tenancy agreement on the day you move in at the accommodation service in your dormitory. To sign the tenancy agreement, you will need the contract documents sent in advance, as well as a valid identity card and your current student ID.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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How do I get my keys?\"\"<\/a><\/div>\n\t\t\t
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Your keys will be handed over to you by accommodation service when you move in.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Do I have to be present in person for the move in?\"\"<\/a><\/div>\n\t\t\t
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Usually, you must be present in person in order to move in. In exceptional cases, a third party can also move in with a power of attorney and a copy of your ID.<\/p>\n

 <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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What do I need to bring with me when I move in?\"\"<\/a><\/div>\n\t\t\t
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Please bring all necessary bed linen (pillows, duvets and covers). You may need pots, crockery, cutlery, kettle etc. for the kitchen.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Is it possible for two persons to live in a single room in flat sharing or single apartment?\"\"<\/a><\/div>\n\t\t\t
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Basically no. It is only permitted in a few exceptions. Please talk to us in advance.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Can I bring my own furniture?\"\"<\/a><\/div>\n\t\t\t
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All our rooms and flats are furnished and items that belong to the Studierendenwerk Darmstadt may not be removed from the room.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Are pets allowed?\"\"<\/a><\/div>\n\t\t\t
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No. Keeping animals is generally not permitted in our halls of residence.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Do I have to register in Darmstadt?\"\"<\/a><\/div>\n\t\t\t
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Yes, you must register or re-register with the city registration office at the city centre no later than two weeks after moving in. You will receive the necessary from our accommodation service when you sign the tenancy agreement.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Do I have to pay a second home tax in Darmstadt?\"\"<\/a><\/div>\n\t\t\t
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Anyone who has registered Darmstadt not as their first but as their second residence must pay 15 per cent of the annual rent price (excluding heating) to the city of Darmstadt. Details can be obtained from the \"Einwohnermeldeamt\".<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Do I have to pay the broadcasting fee?\"\"<\/a><\/div>\n\t\t\t
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Yes, as a tenant of our dormitories you are also responsible for registering with the ARD, ZDF and Deutschlandradio contribution service. You can find information on this at: https:\/\/www.rundfunkbeitrag.de\/<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Are there parking spaces for cars and bicycles?\"\"<\/a><\/div>\n\t\t\t
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Most of our dormitories ave arking spaces for cars and bicycles.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t<\/div><\/div><\/div>

In the student residence<\/strong><\/h5><\/h3>\n
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How long can I stay in the dormitories?\"\"<\/a><\/div>\n\t\t\t
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The period of stay is limited to a maximum of 4 years (eight semesters). The tenancy agreement can only be extended by one semester in cases of extreme hardship.<\/p>\n

See:<\/strong> \u00a7 7.4 of the occupancy regulations.<\/p>\n

The period of stay in another dormitories of the Studierendenwerk is counted towards the maximum period of stay.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Is there a minimum length of stay?\"\"<\/a><\/div>\n\t\t\t
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The minimum rental period is one semester<\/p>\n

\u00a0<\/strong><\/p>\n

\u00a0<\/strong><\/p>\n

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Can I extend my tenancy agreement?\"\"<\/a><\/div>\n\t\t\t
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The term of each tenancy agreement is limited to a period of 24 months and can be extended by a further 24 months.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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How and when do I pay the rent?\"\"<\/a><\/div>\n\t\t\t
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The rent is paid by SEPA direct debit (direct debit authorisation) on the 6th of each month.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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May I sublet my room?\"\"<\/a><\/div>\n\t\t\t
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The room can be sublet with the consent of Studierendenwerk Darmstadt. You can find more information on the page \"Subletting\"<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Do the rooms have internet and TV connections?\"\"<\/a><\/div>\n\t\t\t
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There are connections for TV and Internet.<\/p>\n

Details regarding the Internet can be found at: Internet connection<\/strong><\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Are there washing machines in the dormitories?\"\"<\/a><\/div>\n\t\t\t
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Yes, all our dormitories have a laundry room.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Moving within the dormitories?\"\"<\/a><\/div>\n\t\t\t
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Relocations are only possible on written application in justified exceptional cases. An administrative fee of \u20ac100 is charged for moving.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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How can I cancel my contract?\"\"<\/a><\/div>\n\t\t\t
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You can cancel your tenancy agreement directly in the office of your accommodation service. If you are not in Darmstadt, please send your cancellation in writing and signed to the Studierendenwerk by post. Please check the cancellation periods in your tenancy agreement.<\/p>\n

Cancellation by e-mail is not formally correct and cannot be accepted.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Where can I find further information on the terms and conditions of Studierendenwerk Darmstadt?\"\"<\/a><\/div>\n\t\t\t
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Details can be found at:<\/p>\n

https:\/\/studierendenwerkdarmstadt.de\/wp-content\/uploads\/2018\/12\/en_Allgemeine-Mietbedingungen-2018-04-01-1.pdf<\/strong><\/a><\/p>\n

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What should I do in case of damage or defects?\"\"<\/a><\/div>\n\t\t\t
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Damage to or defects in the accommodation (e.g. in the room, kitchen or bathroom) must be reported immediately to the Accommodation Service so that any further major damage can be prevented.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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How do I contact the technicians or the housing service in an emergency?\"\"<\/a><\/div>\n\t\t\t
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The emergency regulations can be found on the notice board in your dormitory.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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What do I do if the Internet is not working properly?\"\"<\/a><\/div>\n\t\t\t
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If there are any problems with your internet access, please contact the network tutor in your dormitory.<\/p>\n

You will have received the contact details with your contract documents.<\/p>\n

Link to self-help:<\/p>\n

https:\/\/lanwiki.stwda.de<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t<\/div><\/div><\/div>

Moving out<\/strong><\/h5><\/h3>\n
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What do I have to do after submitting the cancellation?\"\"<\/a><\/div>\n\t\t\t
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After receiving our confirmation of cancellation, please arrange a pre-acceptance and move-out date with accomodation service in your dormitory in good time.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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When and how can I get my deposit back?\"\"<\/a><\/div>\n\t\t\t
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The deposit will be refunded 3 months after the end of the contract to the account you have named. A proper handover protocol is required for payment of the deposit.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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How does the room handover take place?\"\"<\/a><\/div>\n\t\t\t
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Moving out dates are coordinated with the accommodation service in your dormitory. The keys to your room must be returned on the last day of the contract at the latest (Monday-Thursday between 9.00 a.m. and 5.00 p.m. or Friday between 9.00 a.m. and 3.00 p.m.). If the last day is a Saturday, Sunday or public holiday, the keys must be returned on the preceding working day. (General Tenancy Conditions, Item XV).<\/p>\n

A preliminary appointment should be arranged with your accommodation service before moving out.<\/p>\n

When you return the keys, your room will be checked for damage and cleanliness and a handover checklist will be drawn up. All keys must be returned. It is not possible to return to the room after you have moved out and returned your keys.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t

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Can someone else hand over my key for me?\"\"<\/a><\/div>\n\t\t\t
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The room handover should always be carried out in person. If you are unable to attend, you can send a person of trust in exceptional cases. This person must then present a power of attorney signed by you and a copy of your ID.<\/p>\n

 <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t<\/div><\/div><\/div><\/div>

\n\t
\n\t\tContact\t<\/h5>\n\t
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Accommodation Service<\/h4>\n

Alexanderstr. 4
\n64283 Darmstadt<\/p>\n

Office hours:<\/strong>
\nMon - Thu 09:00 am\u00a0 - 05:00 pm
\nFri 09:00 am - 03:00 pm<\/p>\n

Tel (06151) 16-29373<\/p>\n

E-Mail<\/a><\/span><\/strong><\/p>\n\t<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Application How and when can I apply for a place in a dormitory? You can apply online at any time.\u00a0https:\/\/studierendenwerkdarmstadt.de\/wohnservice\/online-bewerbung\/\u00a0 Before you complete the application form, please check our website for information about our\u00a0dormitories and rental prices. After we receive your application, you will receive an e-mail from us every four weeks […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":2478,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-24740","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQs - studierendenwerk darmstadt<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/studierendenwerkdarmstadt.de\/en\/accomodation-service\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - studierendenwerk darmstadt\" \/>\n<meta property=\"og:description\" content=\"Frequently Asked Questions Application How and when can I apply for a place in a dormitory? You can apply online at any time.\u00a0https:\/\/studierendenwerkdarmstadt.de\/wohnservice\/online-bewerbung\/\u00a0 Before you complete the application form, please check our website for information about our\u00a0dormitories and rental prices. 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